FAQ (Frequently Asked Questions)
We're here to help so if you have any questions that aren't on here, feel free to e-mail us.
Payment and Shipping
Q: Do you take a check or money order?
A: We take money orders, but a check must be cleared with the bank first before we can send the product.
Q: Do you take credit cards?
A: Yes. We take credit cards through Pay Pal.
Q: How much is shipping?
A: Shipping varies depending on what you are ordering, and where you are from.
Q: Can you ship to outside the United States?
A: You bet!
Q: Is there a set up charge?
A: No, there is no set up charge on short kits or engraving.
Q: How big is the cutting surface on your laser table?
A: Our cutting surface is 18 in. X 32 in. wide.
Q: What type of materials can you engrave on?
A: We can engrave on:
Q: What type of materials can you NOT engrave on?
A: We can NOT engrave on metal itself. However, we can engrave on metal if it's painted or anodized.
Q: What type of program do you use to run your laser equipment?
A: We use Corel Draw 10.
Q: Can you utilize CAD programs into Corel?
Q: Do you cut parts packs for just airplanes?
A: We can cut almost anything you want out of wood and plastic. Just ask! (see engraving page for ideas)
Q: I've designed plans for a plane. Can you cut parts for them?
A: Of course! We can also help you refine your design if you'd like.
Q: Do you do small jobs such as small airplane or one ofs?
A: Yes, we do.
Q: Can you cut a [insert model here] for me? About how much will it cost?
A: We would need to look at the plans first before we can make an estimate on price. While we have some plans on file, we don't have every plan. You will need to send us as a set of paper plans to work from. We do not accept digital files such as PDFs. We will return the plans to you when we're finished, undamaged. They're your plans.